Easy Read versus plain language

We are often asked about the difference between plain language and Easy Read, and which to use. These 2 forms of accessible communication are similar in their goal. But there are differences in the way they achieve it and the audiences they cater to.

What is plain language?

Plain language is a way of writing and organising information to make it clear and easy to understand. The focus is on presenting messages so people can read them once and understand what they mean.

Plain language can be used for a wide range of audiences. This includes the general public, professionals, regulators or specialist readers. It is not specifically for people with low literacy or intellectual disability. Instead, plain language reduces unnecessary complexity so information works better for everyone.

Plain language usually:

• uses everyday words where possible
• explains technical or unfamiliar terms when they are needed
• organises information with clear headings and sections
• keeps sentences and paragraphs short
• follows a logical and predictable structure

Most plain language guidelines suggest aiming for a reading level of around grade 7 to 9. This level supports comprehension for most adults without oversimplifying the content.

What is Easy Read?

Easy Read is a format that makes information very simple to understand. It is ideal for people with disability, low literacy and low English fluency. It is also helpful for anyone who needs information presented in a very clear and straightforward way.

Easy Read content:

• uses short sentences
• focuses on one idea at a time
• uses common words
• avoids abstract or complex language
• supported by images or symbols

When a complex word or term is used, it is explained clearly in the text. A Word list is also provided at the end of the document, bringing together all definitions in one place.

The reading level for Easy Read is usually around grade 3 to 6. The focus is on understanding essential information, rather than all the detail.

How do I choose which to use?

Both plain language and Easy Read help people to engage with and understand information. They are suitable for use in print and online formats.

Deciding which to use, or whether to provide both, depends on who your audience is. Plain language is often suitable for broad or mixed audiences. Easy Read may be necessary when your audience includes people with disability, low literacy or low English fluency.

Providing accessible formats may mean offering both options, so people can choose the version that works best for them.

How can we help you?

It’s important to know that not all Easy Read and plain language communications are good quality.

Poor-quality Easy Read and plain language can:

• fail to meet accessibility goals
• confuse readers
• misrepresent information
• undermine trust.

Make sure your Easy Read and plain language communications are developed by experienced writers and designers, and test your content with users as much as possible.

Find out how we can help you with your Easy Read and plain language communications on our Services page.