Training
Plain language training
Is your message getting lost among the jargon? Are your readers put off by the passive voice? Learn how to make your writing clear, concise and easy to understand with our plain language training. We offer half-day and full-day group workshops, online or in person.
We offer:
- one-off sessions or multiple sessions for larger organisations
- half-day or full-day workshops
- online or in-person delivery
- flexible dates and times.
What’s included
Our training covers the principles and tools you can apply to a range of communications and audiences. We tailor the session to suit the needs and goals of your team, with a mix of knowledge-building, examples and lots of practical exercises.
Topics include:
- principles and standards of plain language
- understanding your audience
- key features of plain language writing
- reading levels and testing readability
- creating a plain language document.
Each participant gets a workbook with key information, exercises, checklists and links to resources.
Who it’s for
We offer training for whole teams and groups. It can help anyone who writes, edits or reviews content. This includes people who:
- communicate with the public
- need to explain complex messages to non-experts
- need to communicate ideas clearly to colleagues
- need to comply with content accessibility standards
- want to save time writing or reviewing content
- are new to plain language or need a refresher.
We try to keep the groups to no more than 15 people so everyone can get the most out of the training. If you have a bigger group, contact us to discuss your options.
Our experience
View our latest plain language training experience.
-
List of projects
-
Item 1
Project: Plain language training
Client: Aged Care Quality and Safety Commission (ACQSC)
Project type: Training
This project has 2 topics:
Topic 1: Older Australians
Topic 2: Respect and safety
-
Item 2
Project: Plain language training
Client: State Trustees Victoria
Project type: Training
This project has 2 topics:
Topic 1: Banking and finance
Topic 2: Government and legal
Why choose us
- We have been a trusted Australian provider of plain language, Easy Read, accessibility and design projects for over 15 years.
- Our facilitators are experienced editors and writers who regularly work on content for government, community and business clients.
- Our training is in line with the latest Australian Government and international standards for plain language.
- We are also a supplier on the Australian Government Plain English Training Panel. All our materials meet the latest WCAG accessibility standards.
What participants say
We have received overwhelmingly positive feedback in our post-session surveys. People praised how engaging the sessions were and appreciated that we had designed the session to meet their specific needs. Participants were also grateful for the tools that we shared to help them use plain language in the future.
‘Great session, I would not change anything.’
‘I liked how interactive it was without feeling like being put on the spot to contribute.’
‘It really made me re-think the way I write […] I felt that this training was really personalised to our organisation – not just a generic package.’
‘I will definitely be writing much better letters for the client and partners. Thank you.’
‘I loved how engaging the whole session was and the facilitators.’
Working with us
Timeframes
The time we require will depend on your training needs. We recommend you contact us to talk about your training deadlines.
Quoting
We quote based on your training needs. We respond to all quote requests within 24 hours.
Help your project reach wider audiences
We can help bring your accessible project to life. Submit a quote request online and we’ll get back to you within 24 hours.