Training
We currently provide training workshops on plain language and accessible communications.
We offer:
- one-off sessions or multiple sessions for larger organisations
- half-day or full-day workshops
- online or in-person delivery
- flexible dates and times.
We try to keep the groups to no more than 15 people so everyone can get the most out of the training. If you have a bigger group, contact us to discuss your options.
Plain language training
Is your message getting lost among the jargon? Are your readers put off by the passive voice? Learn how to make your writing clear, concise and easy to understand with our plain language training. We offer half-day and full-day group workshops, online or in person.
What’s included
Our training covers the principles and tools you can apply to a range of communications and audiences. We tailor the session to suit the needs and goals of your team, with a mix of knowledge-building, examples and lots of practical exercises.
Topics include:
- principles and standards of plain language
- understanding your audience
- key features of plain language writing
- reading levels and testing readability
- creating a plain language document.
Each participant gets a workbook with key information, exercises, checklists and links to resources.
Who it’s for
We offer training for whole teams and groups. It can help anyone who writes, edits or reviews content. This includes people who:
- communicate with the public
- need to explain complex messages to non-experts
- need to communicate ideas clearly to colleagues
- need to comply with content accessibility standards
- want to save time writing or reviewing content
- are new to plain language or need a refresher.
Understanding accessible communications
This workshop is fun, interactive and informative. It helps end the ‘tick the box’ approach to accessibility by giving you a deeper understanding of why you need to do this important work.
What’s included
Our training covers the ‘who’, ‘what’ and ‘why’ of accessible communications – who needs them, what they are and why they are important. You will take away a series of tools and resources that you can use in your everyday work to improve your communications and make them more accessible.
Topics include:
- the barriers that different user groups might experience when accessing your content
- making language accessible and inclusive
- reading levels and testing readability
- visual design for different user groups
- what it means to make a PDF accessible
- PDF vs HTML
- best practice accessibility for video and audio.
Each participant gets a workbook with key information, exercises, checklists and links to resources.
Who it’s for
We offer this training for whole teams and groups. It’s perfect for people working in broad areas including communications, engagement and marketing. This includes people who:
- communicate with the public
- need to comply with content accessibility standards
- publish web content, including PDFs
- create graphic design materials, including logos, icons and images
- create audio and video content
- are new to accessible communications or want to take a deeper dive.
Our experience
View our latest plain language training experience.
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List of projects
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Item 1
Project: Plain language training
Client: Aged Care Quality and Safety Commission (ACQSC)
Project type: Training
This project has 2 topics:
Topic 1: Older Australians
Topic 2: Respect and safety
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Item 2
Project: Plain language training
Client: State Trustees Victoria
Project type: Training
This project has 2 topics:
Topic 1: Banking and finance
Topic 2: Government and legal
Why choose us
- We have been a trusted Australian provider of plain language, Easy Read, accessibility and design projects for over 15 years.
- Our facilitators are experienced editors and writers who regularly work on content for government, community and business clients.
- Our training is in line with the latest Australian Government and international standards for plain language.
- We are also a supplier on the Australian Government Plain English Training Panel. All our materials meet the latest WCAG accessibility standards.
What participants say
We have received overwhelmingly positive feedback in our post-session surveys. People praised how engaging the sessions were and appreciated that we had designed the session to meet their specific needs. Participants were also grateful for the tools that we shared to help them use plain language in the future.
‘One of the best presentations I’ve been to in some time. It was very informative.’
‘I liked that it included all forms of inclusion, not just disability.’
‘I think it was great to attend as a team especially as we are all trying to increase the accessibility of our work.’
‘Exceeded expectations.’
‘It was a fabulous session. You did an excellent job of presenting – especially over a prolonged period.’
‘The trainers were all well-spoken, clear and concise. The speed they moved through the training was just right.’
Working with us
Timeframes
The time we require will depend on your training needs. We recommend you contact us to talk about your training deadlines.
Quoting
We quote based on your training needs. We respond to all quote requests within 24 hours.
Help your project reach wider audiences
We can help bring your accessible project to life. Submit a quote request online and we’ll get back to you within 24 hours.