User testing
About our user testing services
One of the best ways to get to know your audience is to talk to them. The best communication materials are created with the people who use them in mind. We recommend testing your documents and online content with members of your audience as much as possible.
Our user testing services can be applied to website design projects or other formats like online videos or email marketing, to make sure that your project is a success.
Focus group testing
Through the focus group we will seek feedback on:
- layout and design
- language and readability
- how well the messages are communicated
- choice of images and icons.
Document testing
As an alternative to a focus group, we can test your content with 2 of our in-house document testers. Our testers are people with intellectual disability and can provide you with that additional reassurance that your content has been reviewed by people in this audience group.
One-on-one testing
We work with As We Are Research to conduct one-on-one user testing. Alongside the usual feedback, we can also ask for feedback on any specific aspects of the content you wish to test. The one-on-one interviews can include 5 x 30-minute interviews with 5 participants or 2 x one-hour interviews with 2 participants.
Screen reader testing
Our screen reader testers can test your Easy Read online content or the online version of your accessible document with screen reader software. Testing with a screen reader user can provide valuable insights into the usability of your content for someone who is blind or has low vision.
Working with us
Timeframes
The time we require will depend on your user testing needs. We recommend you contact us to talk about your project deadlines.
Quoting
We quote based on your user testing needs. We respond to all quote requests within 24 hours.
Help your project reach wider audiences
We can help bring your accessible project to life. Submit a quote request online and we’ll get back to you within 24 hours.