Plain language

About our plain language services

Our team of editors are experts at turning complex information into plain language. We have worked extensively with government departments and agencies at federal, state and local levels, as well as clients in the disability and community sectors. Plain language can help you communicate with a wider audience, increase engagement, build trust, improve compliance and support decision-making.

Plain language is not ‘dumbing down’ information. It’s providing it in a clear and direct way that benefits everyone.

Plain language editing

When we complete our edit, we apply plain language principles to:

explain technical or unfamiliar terms and concepts
aim for an agreed overall reading level.
reduce sentence length and complexity
use active voice where possible
use everyday words

Standard editing

As well as applying plain language principles, we complete general editing for:

grammar
spelling
clarity
flow.

Find out more about our standard editing as a separate service.

Our experience

We have extensive experience editing complex information into plain language. From legal content and consultation summaries to Annual Reports, we can help you engage with more people in the community.

Item 1

Project: Online resources for digital safety, financial abuse and domestic violence

Client: Women’s Legal Service Queensland (WLSQ)

Project type: Plain language

This project has 3 topics:

Topic 1: Government and legal

Topic 2: Respect and safety

Topic 3: Rights and advocacy
Item 2

Project: Duty of Candour resources

Client: Safe Care Victoria

Project type: Plain language

Topic: Respect and safety
Item 3

Project: New Aged Care Act consultation summary

Client: Australian Government Department of Health and Aged Care (DoHAC)

Project type: Plain language

Topic: Older Australians